We want you to be completely happy with your purchase! Please do not hesitate to contact us immediately if you have a problem with your order. We will replace any item that you are unhappy with or offer you a full refund less the shipping cost. Return your unused purchase to us postmarked within 30 days of the order date for a full refund. They will not be accepted if the goods have been used or fitted or not fit for resale. We can only credit the card used for the original purchasing transaction or refund the PayPal transaction.

Postage and packaging costs will not be refunded unless error is by MotorcycleSparkPlugs.com. How to Send Returns: Enclose a copy of the invoice or packing slip that came with your order that has been clearly marked as to which item/s are being returned in the package. (If you do not have this information, please email us). Then send the return package to the address below. If you have further questions, please email us at mail@motorcyclesparkplugs.com Return Address: MotorcycleSparkPlugs.com The Green Spark Plug Co, Unit 2, King Street Trading Estate, Middlewich, Cheshire, CW10 9LF, England.